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Net Neutrality



Topic: Broadband , Telstra , Consumer & Technology

Tags:    blog  debate  dr-hugh-bradlow  net-neutrality  quality-of-service


Ok, I promised to talk about Net Neutrality and I know a number of people (Nic being one of them – thanks for the comment – you got it right!) are waiting for this, I suspect mostly with their knives out.

What is net neutrality? For those who are not aware of it, it is a discussion in the Internet space which is drawing a lot of attention. Where it started was with the announcement by US telcos that in order to provide TV, telephony and Internet services over the broadband pipe into the home, they will need to provide Qualtiy of Service (QoS) for services such as telephony and TV. Without QoS, users will experience the phenomenon I talked about in my last blog (on 29 June), where your TV signal or telephone call can be interrupted by someone else in your house (or in the street) doing some bandwidth intensive application (ok, so I got the bit about Australia in the world cup final wrong, but the rest still stands!).

This seemingly sensible announcement has drawn howls of outrage from a range of people (some of whom have vested interests) that this will create a ‘tiered Internet’ where some content providers would get denied access to their audience.

However, this proposal by the US telcos does not in any way change the Internet. No one will lose anything relative to what they have today when they sign up for an Internet service, and may well gain some extra bandwidth (the latter is too complicated to explain here). What the telcos are proposing is absolutely nothing new. Today, when you sign up for an ADSL service, the copper line between your home and exchange is electronically divided into 2 – one part is kept for your phone service and the other is used for your high speed Internet service. The only difference in the future is that maybe, instead of dividing up the copper in the frequency domain, it will be divided in the IP domain (the technology used by the Internet – not the Internet itself, which is an important distinction) using QoS. This is necessary to maintain the voice quality that we have all grown used to from our fixed phone service, or to prevent your TV signal being interrupted by the antics of others in your neighbourhood.

So why the fuss? Well there are 2 common misconceptions that fuel this debate. The first is that people buy a ‘broadband service’ which is a fallacy. They buy an Internet service, and a TV service, and a telephone service, which are distinctly different things. Today there is no debate because they are delivered over different networks but in the future they will come through one broadband pipe into the home. The second misconception is the illogical conclusion that offering QoS on the broadband pipe to those services that need it, is the same as ‘throttling’ other services. That makes no sense because, as I have said, the high speed Internet service is not changed by this proposal.

This is a complicated topic not easily explained in a few paragraphs, so no doubt there will need to be more on this in the future.

Comments

MJ
7 July 2006
1:47pm

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Hi Hugh, I use a CDMA 1XRTT wireless data card for internet access on my laptop and it works great. Recently I tried configuring my wireless network card in Windows XP to share the 1XRTT internet connection but i cant get the other machine to pick up the internet connection. Can you help?

GK
7 July 2006
7:08pm

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Just to rehash the argument from the 'uninformed' quarter of the internet, the concern is that companies pay service providers for 'priority' access, so that companies such as newscorp are able to pay ISPs such as Verizon to provide preferential 'streaming video' services. The excuse they then make is that, they have less bandwidth available for other content and have to throttle the speed (or at least not provide the best possible service for the non-priority data). But truth be told, I'm not sure how that relates to the issue presented here. I guess the fear is that unless companies cough up premium dollars, when access speeds are upgraded, on the ISPs end, the customer won't necessarily experience those speed upgrades due to the service, unless companies pay the ISP to allow their content to reach the customers faster. Yeah, that sounded as confusing to me as it did to you.

Geoff Sherrington
10 July 2006
10:47am

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Maybe not the right place for this blog, but as a scientist who bought his first computer in 1969), I have watched the Internet develop from the start. The Internet and Telstra cannot coexist in their current unhealthy proximity. Telstra has the wrong philosophy and it is poison to the philosophy that made the Net a success. The Net grew and thrived because it had a simple mission (to connect transmitters to receivers with high efficiency and low cost) and a simple thesis (you give help to the Net freely before you try to cream off profits, not the reverse order). The Net in Australia should be run by a single, devoted entity with these principles. There is far too much cross-talk now in telecoms with phone and TV and so on and none of it seems to help the Net. Then we get into the fairy land of Telstra sponsoring sport and culture - how does this help the Net? From here we leap to Telstra trying to social engineer the country and the result is chaos. Unbundle now!

Mark Jones, IT Editor, AFR
10 July 2006
6:18pm

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G'day Hugh, a good overview of the issues. But you've not covered the fact that US telcos want to *charge* internet companies like Yahoo! and Google for delivering services over their networks. What do you think about that debate? And of course, many people wonder if/when Telstra will consider charging online content providers in such a fashion - it's a big issue if you're building an internet video company, for example. Cheers

Ian Cullinan
11 July 2006
7:48am

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Couple of things: 1. You can't force extra data down a pipe without something suffering. If a telco were to place a high priority on their IPTV service, then all other traffic would get bumped down a notch. It's simply lying to say this would not degrade other services provided using the same network. QoS is about deciding what gets bumped down to let other things through, and net neutrality advocates do not want to leave this decision in the hands of the telcos. 2. Net Neutrality does not stop users applying QoS to their own link to make the best use of their bandwidth, and it certainly does not stop telcos from providing a high bandwidth, low latency service.

CS
11 July 2006
1:31pm

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What I don't 'get' with the likes of Ian Cullinan and Mark Jones' opinions is the expectation that the data flow over the 'Net is 'free'. They remind me of the little guy in Fantasy Island - shouting "the net, the net" like some cargo cultist who thinks it's come from the Gods. The Telco's have to build and maintain their networks and if content providers like Mr Jones' employer want to bloat their content offering and require extra capacity in the network to carry it, who pays? The consumer does currently and that seems to be a model that works. I can't understand why content generators expect the network operators to carry the cost for no benefit. The content providers know they are on a good thing are are simply trying to protect themselves from a user-pays outcome.

Ian Cullinan
11 July 2006
6:04pm

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Re: CS Content providers already pay for their bandwidth. If they want to use more, they need to buy (and pay for) more. No-one is getting a free lunch. Network operators carry the cost of carrying the data because that's exactly what they're paid to do. Trouble only starts when network operators see that content providers are making money from things enabled but the service(s) that said network opterators provide, and want a cut. The net certainly isn't free, but it doesn't suddenly become more expensive when someone is making money out of it.

Nic (Telstra)
12 July 2006
4:00pm

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Hugh, I'm with Mark. While I think you did a good job covering the basics of Net Neutrality, what about the (very real) fear, that the base legislation if passed by Congress in the US could enable the various ISPs to double charge- charge their customers for access to the internet, and then charge companies with a vested interest in seeing their website load faster than others. I realise this might seem 'alarmist', but there's history as regards the lengths some unscrupulous companies will run with an inch...

Site Admin
14 July 2006
12:46pm

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MJ, Hugh has asked that we assist with your enquiry. Could you please make contact so we can have someone from our Product team review your situation. As a first step, please send your contact details to the following email address: editor@nowwearetalking.com.au

John
29 November 2006
8:36pm

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You do not have a clue what you are talking about. Certain applications require more bandwidth than others to function at an adequate level. If the necessary bandwith (and thus data rate) for that particular application is not met than the content will suffer. Now since there is always a FIXED amount of availiable bandwidth (limitd by physical infrasture) you can not increase bandwidth (for an application that needs it) for one application without decreasing bandwidth needed by another (or by other users). By giving prioirty to certain IP packets over others, you are in effect redistributing the bandwidth.

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