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Web Doctor



Topic: Telstra , Consumer & Technology

Tags:    blog  georgia-lee  health  hip-top  kids  mobile-phone  tictalk


As predicted I now have had all 3 kids with Chicken Pox since my last blog was published. So that has meant a lot of juggling with work, life and school. It has also made me an “expert” on Chicken Pox and Shingles thanks to the web, my family and friends and I have not had to visit the doctor once throughout the whole Chicken Pox saga.

It has made me consider the question – How many people are now self diagnosing using the web without going to a doctor? What are the dangers?

Based on what I read on the web and tips from friends (not from a doctor) I spent $100 at the chemist on kids Panadol, adult Panadol (for me mainly), Pinetarsol (Yes Mark Morley it does stink and the kids hate it), Calamine lotion, Zirtec, Demazin and some cotton wool which I have managed to use with all 3 kids.

I am definitely not an “alternative medicine/not into doctors” type at all– it is just that the whole drama of getting a doctors appointment, taking time off work to take the kids to the doctor and then follow up is just so hard these days. Just like online banking, online shopping, online advice on product and services – getting online medical advice is just another step in saving time, money and heartache.

Have you found yourself using the web to diagnose and find remedies for mild ailments or even major items such as cancer? I would be interested to hear from the readers of this blog on how often they are now using the web to diagnose illnesses without going to a doctor??

Now for a Kids mobile phone update

In between chicken pox, work and life in general we have managed to trial the first mobile for Savannah.

The first phone is the Tic Talk.

Tic Talk phoneThe TicTalk phone is a small phone that can be set to allow contact with only a specific list of numbers. You can restrict numbers to specific times of the day, who the kids can call and who can call your kids. And as the parent, you can send text message to the phone. Kids cannot send one back though. The phone includes educational games for math, spelling, science and social studies. This is a great idea. You can set the games to give phone minutes as rewards.

The Tic Talk phone arrived in a box from the office with instructions sent to me over email. I was really keen to see what Savannah would think of the Tic Talk.

It did not take long to get feedback. As soon as she got the phone out of the box she started with a long list of reasons of why this was not the phone for her.

Here are the top 4 reasons why this was not the phone for Savannah:

  • “It does not look like a phone”
  • “Leapfrog games are for babies”
  • “It does not have ringtones, fun games, texting, music, email or a browser”
  • “It looks like a stopwatch”

My other 2 kids loved the phone – seems like this phone is more suited to 5 and 6 year olds than 10 year olds. One common theme with all 3 kids is they did not really care much about making phone calls. It was more about the games, the features and the look.

Based on all the feedback to this blog about mobile and kids I can say that the positives from my view are:

  • “Easy to use for parents and kids”
  • “Managing the phone numbers and times on the website is really simple and easy”
  • “I can send text messages directly to the phone from my laptop at work”
  • “It can be turned off during school hours by setting this up on the website”

So considering this sat unused in Savannah’s bedroom for most of the week this one is definitely not meeting the mark.

The next phone chosen for trial is the Hip Top. You can take a look at the phone at www.telstra.com.au/hiptop/device.htm

Hip Top phoneWith this Hip Top phone Savannah is getting everything she has listed in her dream list of the ultimate phone – and I am not getting the parent control I had with the Leap Frog.

What I would like to see is Parent control as an easy-to-use Web-based application that lets parents set limits and restrictions on how their kids use their mobile phones on any mobile they have.

Parents would be able to

  • Disallow phone use during certain hours of the day, such as school or study time
  • Prevent the phone from making calls to, or receiving calls from, phone numbers that they specify
  • Specify time limits and restricted times according to services – for example, phone calls allowed during school hours, but no text messaging
  • Easily modify the restrictions so, for example, they are looser during weekends or holidays but stricter during school or exam times.
  • Specify “always allow” numbers – such as parents and family – that are allowed through even during restricted times (Emergency calls are always allowed and cannot be blocked)
  • Enable mobile Web filtering to block the downloading of inappropriate content
  • With this kids can enjoy their mobile phones within the reasonable limits their parents set, and parents can rest assured that their children are always within reach. It would be the perfect solution for balancing security and freedom of use.

What do you think about the idea of web based parent control on any mobile that the kids are using – you can decide how strict or loose you want to set the controls?

Comments

Wayne Howorth
10 November 2006
9:40am

Comment Permalink

Georgia - I agree with you summation of the issues. I too agree - you just need to get Savannah a Hip Top phone. This is the least you can do after the embarrassment she could have received from taking the Tic Talk device to school.

Darren
10 November 2006
9:59am

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When it comes to health I use the Interent like I would be getting another doctors opinion. For instance my children have strange spots on their body (not chicken pox). We took them to the doctor who gave them a name (which I have forgotten) and explained that they were caused by a viral infection. At home I looked that name up on the Internet. It gave me some other information that the doctor didn't and different types of remedies. The simple remedies I used however when it came to medicenes I actually spoke to a Pharmacist. In other times my Doctor has actually misdiagnosed me. Another Doctor had to tell me what I actually had (Which I won't go into here). So Doctors can also make mistakes. In summary when it comes to health, especially children, go to as many sources as you can. Although I strongly recommend your GP be one of them.

Chelsea
10 November 2006
11:10pm

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You should talk to the product folk at Telstra about developing your mobile wishlist seeing the TicTalk didn't work out and I think that kids & mobile phones is going to become a reality. Either that or they could maybe redevelop the TicTalk for the kids in Savannah's age group or something because I think parental control is really important especially for cost control & filtering out as much inappropriate content as possible.

Andrew
14 November 2006
6:31am

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Re health and Internet. Oh No! That is so irresponsible. Your children are sick and you must take them to see a medical practioner in case of the illness getting worse. All childhood illnesses can have awful outcomes if not looked after correctly. All children deserve to go to a doctor. Please ensure they get the fair chance to be checked out.

Andrew
14 November 2006
6:35am

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Hey Wayne, I bet you aren't a 40 year old parent. Lol.

Kaja (Telstra Canberra)
15 November 2006
1:51pm

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I use the Net all the time to diagnose and look up alternative ways to deal with minor health problems. However I do have a background in medical assisting from when I lived in the states and feel pretty confident with my knowledge on when to choose western medicine over alternative cures.

Andrew
16 November 2006
7:33am

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Kaja, I respect your skill and training. My opinion is that a doctor is required and Chicken pox is not a minor medical situation. Please take those children to a doctor you trust. Please.

andrew
16 November 2006
7:48am

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Please note that my issue is not wether to use alternates or not. My issue is that the children mentioned are not being diagnosed by a health professional. Lay people diagnosing there own children is woeful in my opinion. Traditionally medical practitioners never diagnosed or treated their own families for very good reasons. The actions described in this blog are even more irresponsible.

Jeanette B (Telstra)
19 November 2006
5:32pm

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Hey Georgia, hope the family are on the mend. I now use the net to understand more about illnesses and methods of care we should use to in additon to advice from a dr. When my youngest had chicken pox the dr didn't tell us that using Callomine lotion on a child with severe eczma would create a nightmare in itching and as a result severe scarring!!! Perhaps dr's should use the net more often!! The issue of kids being sick at school and the demand to come and get them straight away rings true for our family too. I agree there should be a school nurse, some may say its a thing of the past in the school system- but some may also say the system is still in the past thus there would be no inconsistency if school nurses were reintroduced! As for the mobile phone - hey my 11 year old has one, nothing fancy, but still cool with no hard restrictions, just some basic rules about use. My youngest however a different story, I'll take the web control option thanks.

Andrew
20 November 2006
4:15pm

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Interesting. Everyone seems to be saying that it is ok to use the net as long as you take the patients to a doctor frst. I heartily agree. I actually agree with the school of thought that says that anything on the net is suspect at all times. Who would risk a bad doctor? Better to risk bad info from a virtual person who you will never know personally, can not see face to face and can not see their credentials? You also can not sue them for malpractise. I can see how listening to family and friends and going to a trusted and long term community doctor would just be a waste of time compared to all the above.

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