Why is green so grey? If you are feeling confused about green choices then you are not alone
Even now in the second half of 2008, there are still sizeable gaps between what consumers say they’ll do for environmental reasons versus what they’ll actually do when walking the aisles in the shopping centre.
I think I know the reason why.
I think consumers get confused with the overload of information and decisions they need to make each day.
Consider all the environmental decisions we need to make on a typical day:
Taking a shower: Are you keeping them less than 3 minutes? Should I collect and re-use the water on the garden?
Heating / cooling: Is gas better than electric? Should I buy green power? If so, which one and how much? Is my insulation effective? How much energy am I losing from my windows and under doors?
Washing: Is synthetic soap better than one that’s vegetable-based? What about electric hand driers? Are cloth towels better than electric driers or is paper better?
Clothes: Is cotton better than synthetics (remember synthetics are made from crude oil but cotton requires fertilisers, pesticides, herbicides, and defoliants to produce?) What about wool? Wool production involves another cocktail of chemicals from drenches to dyes.
Breakfast: How do I know which of the foods I eat have travelled the least to get onto my plate? Which foods use environmentally-friendly packaging and how would I know what that looks like? Is soy milk more or less “carbon-intensive” than dairy milk?
Commuting: What has the lower carbon footpint - car, bus, train? Should I consider the whole of life impacts of my car or should I just consider fuel consumption?
At work: Perhaps it’s a bit clearer here. We all should know its better for the environment to minimise the resources we use (eg paper, electricity where possible, ink, consumables, etc, etc). Is it better to use a paper directory or to search online? Is it better to telework or to work in the office? The answer from our own research at Telstra is that is better for the environment to work from home and the full benefits come if the freed up office space is consolidated as quickly as possible. On the question of what is the carbon intensity of various telecommunications services and products, Telstra is currently working towards answering this question.
Hopefully I am making my point. I am not saying it’s impossible to make the “best” decisions from an environmental perspective but there are an awful lot. And many of them we simply do not have the information to assure us we are making the “right” decision for the environment
Survey:
Further Information:
- Australian Research on Consumer Concerns & Behaviour (www.netbalancefoundation.org)
Research from August this year tells us that climate change is an important consumer issue in Australia - even more so than in other countries. Here are some highlights: - The majority of Australians recognise that a significant change in their lifestyles is needed.
- Six out of ten accept this challenge, compared to just over half of US and UK consumers.
- Opinion is particularly strong amongst young people.
- The vast majority of Australians have already made some easy, close-to-home changes such as switching off lights, installing energy saving bulbs and buying green products.
- Only 13% could not come up with an answer on what people like themselves could do about it. This compares with 24% of respondents in the UK and 58% in the US.
- The take-home message? Consumers can’t or won’t go much further (in reducing their environmental footprint) until businesses and government treat them as grown ups by providing credible information so they can make informed choices. Consumers don’t want to be greenwashed.
- See “How to unlock consumer potential for sustainability” and other useful resources at the Green Capital (www.greencapital.org.au) website.
- For information on how to recycle your old phone (www.telstra.com.au)
- LOHAS is an acronym for Lifestyles of Health & Sustainability, a term used to describe a type of consumer and a marketplace for the goods and services that are sought by these consumers. Watch the Mobium Group overview of the LOHAS Market (www.mobium.com.au).